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Resources
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- 100 Best Retirement Businesses
Covers the most intriguing retirement businesses ranging from an antiques dealership to mail-order cataloger; gardener to innkeeper, researcher to travel consultant.
- 101 Internet Marketing Tips For Your Business
Written especially for entrepreneurs. Includes low-cost and no-cost techniques and strategies for taking a business online.
- 144 Ways To Walk The Talk
Communicate more effectively, build teamwork, minimize obstacles to productivity, enhance quality and customer service, and positively manage crisis situations.
- 180 Ways to Walk the Customer Service Talk
Provides immediate, usable ways to improve the customer service process and exceed customer expectations in order to get and keep their business.
- 1998 Restaurant Industry Operations Report
Includes 1998 financial and operating data provided by members of the National Restaurant Association and members of various state restaurant associations.
- 222 Ways to Entrepreneurial Success
The book includes tips and answers to the daily questions and problems faced by small business owners and entrepreneurs.
- A Guide To Retail Success
Shows how to formulate a strategic business and marketing plan backed by practical and easy-to-implement steps that lay the foundation for long-term profitable growth.
- A Retail Audit
Presentation from Association of Small Business Development Centers 2002 annual conference - learn to increase store impact by examining management, systems and design. Includes a retail primer for background support of the retail audit.
- About Pay: Discussing Compensation
Learn how to communicate about pay effectively and with minimum discomfort for both you and your employees. Case studies based on real-life incidents illustrate problems that can arise.
- Accounting Cycle
Concise guide that maps out the accounting cycle including balance sheets, income statements, ledger transactions, trial balances, and closing entries.
- Accounting for Dummies
Shows how you can use accounting and financial reports to control business costs, minimize taxes, and maximize profits.
- Accounting for the New Business
Comprehensive accounting course in one volume; filled with clear explanations of the general ledger, accounts receivable, accounts payable, order entry, inventory control, cost accounting, payroll management, fixed assets, and financial reporting
- Advanced Selling: Consultative Selling Techniques-Behavioral Styles
Learn to determine which social style best describes your client, as well as the underlying factors that motivate your client and the overall issues that are important to them.
- Advertising for Dummies
From internet advertising to more traditional media like TV and radio, this practical guide steers your company toward profit and success.
- Advertising Without an Agency Made Easy
Avoid costly mistakes with inside information and examples from advertising experts on branding, media buying. Includes worksheets to identify media outlets, track results & analyze your ad plan.
- Ag Help Wanted: Guidelines for Managing Agricultural Labor
Offers reasonable, legal and effective assistance to anyone who manages human resources on farms, ranches, nurseries, dairies and other ag operations.
- Ag Lender: Profitable Lending to Agriculture
Published monthly for the agricultural lending community.
- AgriSelling - Principles and Practice
Details process applicable to selling agricultural products or ideas; gain valuable knowledge from leading industry experts who have worked closely with field salespeople, farmers, dealers, distributors, and manufacturers of agricultural products.
- American Retail Excellence: A Key to Best Practices in the U.S. Retail Industry
University research study that provides valuable ideas to help retailers win customers and improve the bottom line -- strategies on marketing, recruiting, operations, loss prevention and customer service from a variety of retail formats.
- Analysis For Financial Management
Managing existing resources, examining financial forecasting and planning, financing of company operations, and dealing with the use of discounted cash flow techniques.
- Analyzing Your Competition
Use this book as a primer and guide through the maze of information resources concerning competitive intelligence.
- Art Of Communicating
Master the art of face-to-face communication for successful meetings, sales calls, and more rewarding business relationships.
- Asking For The Order & Closing The Sale (includes video Everyone In Your Company Is A Salesperson)
In this video you will learn to recognize the positive and negative bug signals every customer telegraphs. Body language, simple actions, expressions, as well as words all signal a buyer's attitude and readiness to buy.
- Bankable Deals: A Question & Answer Guide to Trade Finance for U.S. Small Business
Provides answers to most-asked questions of export businesses. Offers practical advice on financing export deals and getting paid.
- Basics of Budgeting
Covers preparation of income statements and company expense reports, to developing your own personal plan.
- Basics of Exporting
Shows you how to open the doors to international markets. Provides information on getting your goods overseas, payment mechanisms, selling and distributing overseas, international marketing and sources of financial assistance.
- Basics of Parliamentary Procedure
Based on Robert's Rules of Order
- Best Internet Businesses You Can Start
Focuses on everything from brainstorming sucessful business ideas to setting up your first Web site, creating effective marketing campaigns to delivering the goods, following up with outstanding customer service, and raising start-up money.
- Big Vision, Small Business: The Four Keys to Finding Success & Satisfaction as a Lifestyle Entrepreneur
Guide to finding both money and meaning in a small business. Provides inside look at experiences of entrepreneurs for whom growth refers not just to numbers, but to individual (and societal) evolution or transformation.
- Bookkeeping
Systematically organize financial information. Includes discussion on chart of accounts, journals, ledgers, year-end closings. One of the 5-video Business Buffet finance series.
- Boom Town USA
Identifies the 7 1/2 keys for big success in small towns.
- Borrowing For Your Business
Learn how to select the right bank and banker, lower your loan risk profile, answer the seven key questions, negotiate a smart loan, and get your loan renewed.
- Breaking Into The Trade Game: A Small Business Guide To Exporting
Information tool to assist American businesses develop international markets.
- Breakthrough Network Marketing Strategies for the Internet Age
Understand true marketing principles and how to apply them to your multi-level marketing business.
- Bringing Your Product To Market
Learn what every entrepreneur needs to know about manufacturing techniques, product design, distribution, channels, patents, licensing, and cash flow.
- Bringing Your Product to Market: How to Turn Your Idea into a Booming Business
Turn an idea for a new product into a money-making reality. This guide covers the necessary steps, including evaluating and protecting the idea, developing a prototype, and finding the best way to market and promote the new product.
- Building A Successful Business Plan For Your Company
Learn how to develop and organize your business plan into a clear, cohesive document which includes all the key elements. A well written and presented business plan is the key to strong banking and investment relationships.
- Building Better Rural Places
Federal programs for sustainable agriculture, forestry, conservation and community development.
- Business 2.0
(www.business2.com) Published monthly. Offers useful, actionable insights on innovative business practices to help business people navigate and benefit from change, particularly as it's driven by the Internet and other technologies.
- Business Buyout Agreements - 4th edition
Step-by-step guide for co-owners to create a legal exit strategy and protect owner interests via a prenup to control the future of the business.
- Business Forms
Includes over 150 ready-to-use business forms. Choose from: balance sheets, P&Ls, cash flow, invoices, inventory control, credit applications, receipts, 3-year plans and much more.
- Business Know-How: Operational Guide for Home-based and Micro Businesses with Limited Budgets
Tells you the strategies that owners of homebased and small businesses like yours are using today to: find customers, build sales, cut costs, make good use of technology and make profits.
- Business Know-How: Operational Guide for Home-based and Micro Businesses with Limited Budgetsow
Tells you the strategies that owners of homebased and small businesses like yours are using today to: find customers, build sales, cut costs, make good use of technology and make profits.
- Business Letters
Includes over 350 ready-to-use business letters. Choose from: sales, marketing, management, public relations and publicity, customer service, human resources, and accounting and finance.
- Business Plan Example
Example of how to properly write a business plan from explaining your choice of location to what financial information to include.
- Business Planning Guide
Vital tool for preparing a complete and effective business plan and financing proposal tailored to your specific business needs. Includes step-by-step directions and a real-world example that illustrates every stage of planning. Video available.
- Business Planning Guide Video: Creating a Plan For Success in Your Business
Vital tool for preparing a complete and effective business plan and financing proposal tailored to your specific business needs. Includes step-by-step directions and a real-world example that illustrates every stage of planning. Book available.
- Business Plans for Dummies
Explains how to assess your company's goals and objectives, create a mission statement, identify and understand your customer's needs, analyze the marketplace, and develop a business plan.
- Business Research
Designed to help the reader develop the logical skills needed to successfully find answers to business questions, this book focuses on primary research.
- Business Valuation: Proven Methods to Easily Determine the True Value of Your Business
Assessing the value of a business can be confusing and complicated yet essential when buying, selling, bequeathing, or closing a business. Compare and determine the best valuation method for your business.
- businessplan.com: How to Write an e-Commerce Business Plan
Provides sample text for every plan section, detailed yet simple instruction for developing a customized e-commerce business plan, plus worksheets to make writing the plan easier.
- Buying A Business
Learn how to buy more business in less time, saving money and avoiding problems.
- Buying a Business: Legal & Practical Steps
Covers the basics for buying a business with seven, plain-English forms in the fact-packed e-Form Kit.
- Buying Your Own Business
Describes how to identify business opportunities, plan your acquisition strategy, place a value on a target business, negotiate a fair arrangement, and close the deal.
- Buying Your Own Business
How to identify business opportunities, plan an acquisition strategy, place a value on a target business, negotiate a fair arrangement, and close the deal.
- Calming Upset Customers
Learn how to deal effectively with angry customers, clients, or colleagues. This carefully designed approach give you the ability to work through conflicts and maintain calm in the work environment.
- Cases in Small Business Management
A compilaton of case studies in small business problems. End-of-case questions are provided to help the reader solve potential problems.
- Cash Flow Control Guide
Includes sections on determining your financial needs, preparing sales and expense forecasts, controlling receivables and inventory, and managing positive cash flow.
- Cash Flow Forecast
Demonstrates the importance of understanding cash flow for business success and how to maximize your money. One of the 5-video Business Buffet finance series.
- Child Care Start-Up Profile
Step-by-step process of starting the business, from assessing the need for child care services to selecting the service, setting up your business and preparing for the opening day.
- Choosing a Legal Structure for Your Business
Explores legal structures such as sole proprietorships, partnerships, corporations, and limited liability companies. It also gives advice on choosing between a corporation and a LLC, and special structures for specific situations.
- Collection Techniques for a Small Business
Comprehensive, step-by-step guide to (1) avoid bad debts by establishing a good credit policy and (2) solve collection problems by knowing what to do when problems arise in collecting extended credit.
- Commodity Marketing
Fundamentals of commodity risk management and analytical tools such as the basis; illustrates proven hedging approaches
- Communicate, Collaborate, Cooperate
Learn how you can be more efficient by staying informed and keeping in touch.
- Complete Country Business Guide: Everything You Need to Know to Become a Rural Entrepreneur
Shows you how to choose the business that's right for you, buy an existing business or start one from scratch, network with other rural entrepreneurs, and deal with rural government, plus more.
- Complete Guide To Business Agreements
Forms that will help you cover the commonplace business arrangements for which you ordinarily may be accustomed to paying professionals to prepare.
- Complete Guide to Buying a Business - 2nd edition
Find the right business for you, analyze the seller's numbers, negotiate the terms of sale, prepare and sign a sales agreement, close the deal, protect yourself from existing liabilities, prevent the seller from competing against you. Includes CD-ROM.
- Complete Guide To Consulting Success
How to take advantage of the most lucrative markets, increase you billings, market your services, compete with larger consulting firms, create sales, and write sharp proposals.
- Complete Guide to Selling a Business - 3rd edition
Prepare your business for sale, price the business and value your assets, analyze tax issues, find the right buyer, negotiate a payment plan, limit your liability, close the deal and transfer the business. Includes CD-ROM.
- Complete Publicity Plans: How to Create Publicity That Will Spark Media Exposure and Excitement
Strategies, forms, and resources from a top publicist that will create distinctive materials and the buzz that sets your business apart from the competition.
- Complete Selling System
Provides the framework from which you can develop your sales management system and the tools to measure the performance of your sales team.
- Confidential Report: How to Hire and Fire Without Getting Sued
Insights from the editors of the Supervisor's Guide to Employment Practices (a bi-weekly newsletter also available at the WIU SBDC Library); intended for general information only, not to be construed as legal/professional advice or opinion.
- Consultant & Independent Contractor Agreements - 5th edition
All the instructions and forms that employers and/or independent contractors need to freelance or outsource with confidence. Clearly define projects, get agreements in writing, avoid disputes and lawsuits, avoid tax trouble. Includes CD.
- Consultant & Independent Contractor Agreements - Fifth Edition
All the instructions and forms that employers and/or independent contractors need to freelance or outsource with confidence. Clearly define projects, get agreements in writing, avoid disputes and lawsuits, avoid tax trouble. Includes CD.
- Consultant's Legal Guide: A Business of Consulting Resource
Learn how to make sense of legal jargon and a variety of contracts as well as learn when to seek out the advice of legal counsel and when to walk away from losing relationships.
- Contingency Planning and Disaster Recovery: A Small Business Guide
Written by a business owner whose Lower Manhattan company remained financially sound after 9-11 because of well-implemented disaster planning. Small businesses can improve business efficiency, eliminate day-to-day mishaps, and prepare for the worst.
- Copyright Handbook
Provides all the forms you'll need to protect all types of written expression under U.S. and international copyright law, with step-by-step instructions ot fill them out.
- Corporate Records Handbook - 4th edition
Explains when and how to prepare minutes of meetings, tackle formal recordkeeping and fill out a Corporate Records handbook. More than 80 resolutions forms included as tear-outs and on disk.
- Cost-Free Advertising: The Small Business Guide to Publicity
Learn how to take advantage of the free name recognition available through newspapers, radio & television stations, and other information sources that can influence both potential and existing customers.
- County and City Data Book: 2000 - 13th edition
Local area supplement to the Statistical Abstract of the United States (also available at SBDC library) that summarizes statistics on the social and economic structure of U.S. counties and cities and refers to other data publications and sources.
- County and City Data Book: 2007 - 14th edition
Local area supplement to the Statistical Abstract of the United States (also available at SBDC library) that summarizes statistics on the social and economic structure of U.S. counties and cities and refers to other data publications and sources.
- Crash Course MBA: Learn the fundamentals of finance, marketing, and management without going to business school
Acquire solid business skills, learn the finer points of strategic planning and trend analysis, business ethics, innovative product and process development, and make the numbers work to your advantage.
- Create Your Own Employee Handbook: A Legal and Practical Guide - Second Edition
Provides all the information and policies managers, HR professionals, and business owners need to crete a reader-friendly guide that spells out company policies, procedures, and benefits. A CD is included for cut-and-paste use.
- Creating Customers
Created for business managers who want a step-by-step approach to selling and promoting harder.
- Credits and Collections
Explains why people buy on credit, and how to get money that's due you to improve cash flow.
- Critical Links: Names and Social Security Numbers
Annual Wage Reporting Technical Series: Volume 3
- Customer Satisfaction: The Other Half Of Your Job
Gives employees the people skills they need to handle irate callers and clients, diffuse anger, avoid complaint, prevent burnout, and enhance communications.
- Customer, Inventory, and Employee Tracking
Learn how to track your way to a better business and bigger profits, save time and money, and improve profitability and customer service.
- Customer, Inventory, and Employee Tracking
Learn how to track your way to a better business and bigger profits, save time and money, and improve profitability and customer service.
- Customer-Focused Selling
Learn proven cold-calling techniques, how to build rapport, gain trust, ask the right questions, overcome objections, and reach an agreement.
- Dealing Effectively With The Media
Practical tips show how to deal effectively and comfortably with the media, from interviews, to maintaining reliable media contacts, and more.
- Designing Creative Resumes
Shows how to design resumes that will attract and sustain the interest of any prospective employer.
- Designing Web Usability: The Practice of Simplicity
Comprehensive overview of the practical problems to be solved in web site design. Includes guidelines on content and page design and ease of navigation. Uses current examples of what is right and wrong with existing web sites.
- Direct Mail Magic
Loaded with tips, this book shows how to design a mailing piece that works, how to work with list brokers, and much more.
- Do-It-Yourself Advertising
This book helps you develop marketing plans, choose promotions, create direct mail prices, and produce great ads that will get results.
- Do-It-Yourself Marketing
Find out what marketing is today, how to create a marketing plan, quick tips and simple marketing solutions that really work, and real-life strategies from real-life companies.
- E-Commerce Business Profile
Road map for small business owners and startup entrepreneurs who want to use the web to web-enable a business to sell more and cut costs -- not a technical manual for webmasters and programmers.
- E-Mail Marketing for Dummies
Boost your marketing program to sell goods and services without being a spammer, build a quality email list, create professional and inviting email messages, and track results to find out if your program is working.
- E-tailing
Profit from the e-commerce explosion, create a high-security web site, provide stellar customer service, incorporate the latest marketing and technical tools, and separate the risks from potential rewards of getting involved in e-commerce.
- eBay Business for Dummies
One-stop guide to using eBay tools, managing inventory and shipping, and selling online. Also see PayPal for Dummies, Starting an eBay Business for Dummies, and other library materials on Internet selling.
- Effective Employment Practices
Written by an employment law attorney; addresses employment laws and issues every business owner and supervisor must understand and administer in order to minimize liability risks in the employer-employee relationship.
- Effective Presentation Skills
Learn how to organize your thoughts and data for maximum impact, develop eye-catching visual aids, use effective body language, and conduct effective question-and-answer sessions.
- Employer Year End Reporting: Completing and Filing W-2/W-3 Annual Wage Reports
Annual Wage Reporting Technical Series: Volume 1
- Employer's Legal Handbook - Seventh edition
Learn everything you need to know about hiring, smart personnel practices, employee benefits, workplace health and safety, discrimination, termination, and new laws affecting small business practices.
- Employer's Perspective: Annual Wage Reporting
Annual Wage Reporting Technical Series: Volume 2
- Employment Law Guide
Laws, Regulations and Technical Assistance Services related to understanding legal employment standards and compliance with worker protection rules and regulations.
- Employment Termination
Summarizes how to avoid or minimize legal repercussions for wrongful terminations by uniformly applying a sound, properly managed, progressive disciplinary program spelled out in a written employee handbook.
- Encyclopedia of Associations
Guide to more than 22,000 national and international organizations. Part 3 of 3-part set includes a comprehensive alphabetical name and keyword index.
- Entrepreneur
(www.entrepreneur.com) Published monthly. Solutions for growing businesses.
- Entrepreneurship for Dummies
This shows you a step-by-step guide on how to become a successful entrepreneur, from putting together a business plan to orchestrating a marketing campaign.
- Everybody's Guide To Small Claims Court
Describes how to decide if there is a case, determine how much to sue for and whether it's possible to collect, settle a case before it goes to court, file and serve papers, and prepare and present a winning case in court.
- Executive's Guide to Franchise Opportunities and Resources
Comprehensive guide to franchise opportunities, financing, and directory of franchise attorneys. Includes four search indexes (alphabetical, business category, international, multi-unit opportunities).
- Exhibiting At Trade Shows
Using simple, practical, and proven steps, this guide shows participants how to increase the quality and profitability of their exhibits.
- Export Profits: A Guide For Small Business
This book helps you to decide whether to export, find the right foreign markets for your product, cut through red tape, and find the experts who can help.
- Export Programs Guide: A Business Guide to Federal Export Assistance 2003-2004
U.S. government's most comprehensive export resource; lists all federal government programs that aid U.S. companies in exporting their goods & services and facilitating financing.
- Farm Estate & Business Planning
Learn about family-owned business deductions, family limited partnerships, liquidation of corporations and potential tax liability in valuing corporate stock, employee and accident plans covering only one spouse.
- Finance and Accounting
Easy to understand primer for the business owner or manager who quickly wants a basic understanding of accounting and finance.
- Finance For Non-Financial Managers and Small Business Owners: Understanding Financial Statements, Forecasting Cash Flow, and Obtaining Financing Through Banks and Other Sources
Includes clear, easy-to-understand explanations of the most important financial principles and quick introductions to the most critical aspects of finance.
- Financial Analysis
Demonstrates the relationship between the balance sheet and income statement. Explains how financial ratios are used to accurately analyze business status and trends. One of the 5-video Business Buffet finance series.
- Financial Analysis: The Next Step
Provides more advanced, useful information on topics such as forecasting, budgeting techniques, corporate statements, and the use of the common stock and debts for capitalization.
- Financial Essentials for Small Business Success
Explains the details behind cash management, financial reporting, tax laws, and accounting procedures.
- Financial Forecast
Teaches a simple method of business forecasting that can be applied to any small or home-based business. Includes discussion of pro forma income statement and balance sheet and breakeven analysis. One of the 5-video Business Buffet finance series.
- Financial Planning for Your Microenterprise
Follow the American dream of business ownership with this booklet of advice for microenterprise startups (setting goals, creating a business plan, building financial reserves and tracking business finances, controlling debt).
- Financial Profiles of the Small Business and Introduction to Financial Statement Ratios
Compilation of small business financial statements and ratios; companion book to fisCAL financial analysis software.
- Financial Studies of the Small Business (25th Edition)
Financial data from small businesses (less than $1 mil capitalization) compiled from over 25,000 financial statements with detailed industry breakdowns (4 asset and 4 sales categories).
- Financial Troubleshooting
Contains sections on controlling cash flow, forecasting sales, establishing budgets, establishing financial controls, monitoring credit and collections, and dealing with accountants.
- Finding New Customers For Your Business
This video provides practical, action-oriented ideas in all areas, including new business from current customers, new customers through new applications, and new business from customers.
- Flawless Consulting: A Guide To Getting Your Expertise Used
Learn how to deal effectively with clients, peers, and others. If you need to communicate in a professional context---and who doesn't--- everything you need to know is here in this updated second edition.
- Forecasting
Helps entrepreneurs evaluate their businesses and try to predict accurate future figures.
- Form a Partnership: The Complete Legal Guide - 8th Edition
How to handle all key issues such as: financial/tax liabilities, initial contributions of each partner, buy-outs, asset valuation, and what to do if a partner leaves.
- Form Your Own Limited Liability Company - Fifth edition
Provides step-by-step instructions and forms that smaller, privately held companies need to create a limited liability company in any state. Forms disk included.
- Formatting Letters & Reports
Offers helpful tips and exercises to assist the reader in designing letters, reports, and memos on a computer.
- Franchise Bible
Explains how to buy a franchise or franchise your own business, the advantages and disadvantages of each, and the legal terms and documents necessary.
- Franchise Opportunities Guide
Lists over 900 of the world's leading franchises. Includes Franchising FAQ's, the Federal Trade Commission's Consumer Guide to Franchising, How to Finance Your Franchise, Evaluation Forms and more.
- Franchising & Licensing
Incorporates the latest developments and trends in franchising, licensing, and other growth strategies.
- Franchising 101: The Complete Guide to Evaluating, Buying and Growing Your Franchise Business
Offers indispensable advice on everything you need to know about evaluating, buying, and growing a franchise--from choosing the right franchise to handling taxes and banks to keeping records.
- Franchising for Dummies
Learn how to find the right franchisor, set up a smooth-running operation, and how to succeed with franchising.
- From Invention to Innovation
Discusses the route from a new technology or idea for a product to the marketplace. Describes obstacles to commercialization plus planning and executing a strategy to coordinate linkage of technical, market, and business development of a new idea.
- From Patent to Profit: Secrets & Strategies for the Successful Inventor
Turning a novel idea into cash takes time, effort, and knowledge. Use this guide to navigate around the many pitfalls of the invention process (creation, patenting, licensing, manufacturing, marketing) and take your product from drawing board to market.
- From Zero to Sixty in Thirty Days
Learn how you can put technology to work for your small business--fast!
- Fundamentals of Effective Selling
This video not only explains each step of the selling process, but illustrates the right approach, with actual models of effective techniques and sales behavior.
- Get the Buzz on Biz - NxLeveL Guide for Enterprising Youth
Youth entrepreneurial materials conceived, designed, and written for enterprising youth. The 16-module text can complement class work or camp setting and become a reference as young entrepreneurs start and grow businesses.
- Getting to Closed
Use this proven program to accelerate the sales cycle and increase commissions while avoiding income crises and lost productivity. The author's ranking system and prospect management process apply to all sales levels and across all industries.
- Great Invention to Final Product - The Journey
Real-life narrative of one inventor's pitfalls and successes as he struggles to commercialize his invention. The video is an informative tool to point out misconceptions and difficulties associated with obtaining a patent and bringing an idea to market.
- Grocery/Convenience Store Start-Up Profile
Provides resources to facilitate the start-up process for a small grocery or a convenience store and to give support to existing stores.
- Guerrilla Marketing in 30 Days
Take your business to the next level quickly and cost effectively. Maximize profits and increase customers by following this detailed, step-by-step marketing program.
- Guide to Retail Business Planning
Complete handbook for creating a winning plan for any retail business. Includes actual business plans from three retail companies (specialty store, franchise, direct marketing) plus a resource directory and 33 worksheets to help compile information.
- Guts & Borrowed Money
Tells you what you need to know to start your business, ensure its survival, and grow until you have around 200 employees.
- Handbook for Effective Meetings
The author is a Certified Professional Parliamentarian and Professional Registered Parliamentarian with an M.A. degree in Communications.
- Harnessing the Power of Conflict: Business and Family
Five steps for managing conflict, improving communications, and dealing with change, at work and at home.
- High-Tech/High-Return Marketing
Learn how you can use technology to turn your small business into a marketing powerhouse.
- Hire, Manage & Retain Employees For Your Small Business
Small business experts, attorneys, and accountants provide first-hand knowledge of what really works in the small business world and cover the tough employee issues that other books skip or just gloss over.
- Hiring & Firing: Things You Need To Know
This video program helps companies cope with the sometimes complex task of interviewing, hiring and when necessary, terminating or laying-off employees, as well as identify those areas of legitimate business job requirements,
- Hiring Top Performers
Includes 600 interview questions to help you hire the right person, evaluate applicants for any job or specialization and stay within all legal hiring boundaries.
- Home Business Tax Deductions - Third edition
Keep more of what you earn by taking advantage of all the tax deductions to which you are entitled. Find out how to avoid being classified as a hobbyist, keep careful records, and avoid home-business tax scans, and stay out of trouble with the IRS.
- Home-Based Business: A Winning Blueprint
This practical video examines the essentials of operating within a productive and profitable home-based business--from designing your home office and avoiding isolation to networking strategies and building an image that gets you taken seriously.
- How To Apply For A Business Loan
Presents complete overview of the business loan process in a manner that those unfamiliar with business banking can understand. Covers general qualifying elements, definition of terms and how to present a convincing loan package.
- How to Buy a Business
Shows how to located the right business at the right time ant the right price. Covers a wide range of practical topics from the technical aspects to management issues.
- How To Find New Customers & Increase Your Sales
This brief video will show you that you don't have to be a genius or a Harvard MBA to cut your sales costs, find more new customers, and increase your sales.
- How to Form a Corporation, LLC or Partnership in Illinois
Instructions, forms and certificates to help small business owners choose and establish the right type of business organization.
- How to Form a Nonprofit Corporation - Ninth edition
Step-by-step instructions on forming a nonprofit corporation in your specific state and gaining 501(c)(3) tax-exempt status with the IRS. Includes legal forms and templates to comply with all requirements.
- How To Protect And Benefit From Your Ideas
Educates inventors on the law of intellectual property rights and related subjects.
- How to Read Financial Statements
Explains the relationship between the balance sheet and income statement. Describes how to uncover information not always visible on the surface. One of the 5-video Business Buffet finance series.
- How to Really Create A Successful Marketing Plan
Learn how smart marketing to existing customers can improve your bottom line quicker than acquiring new customers.
- How to Start & Operate Your Own Business
Provides practical, step-by-step information you need to start a business. Designed to help you avoid common startup mistakes.
- How to Start a Retail Store
Step-by-step guide to understanding the basic retailing formats, researching and preparing a retail business plan, financing the business and executing the plan.
- How to Write a Business Plan - 8th Edition
Make realistic financial projections, develop effective marketing strategies, forecast cash flow and refine your overall business goals to create a solid business plan. Includes CD with all forms.
- Human Resources Management: All the Information You Need to Manage Your Staff and Meet Your Business Objectives
Balance employee needs and business objectives. Manage and motivate your staff. Avoid loss of key staff, diminished productivity and lawsuits.
- Hurdle: The Book on Business Planning
Teaches you how to develop a complete business plan, understand business numbers, how and where to get the information you need, and how to manage and implement a plan.
- HyperGrow Your Business
Harness the nine natural laws that dictate revenue and profitability growth fpr a business. Straightforward approach to relationship business management.
- If You're Clueless about Accounting and Finance
Learn how to recognize the financial skeleton of your company, how those numbers are crunched: budgeting and other bean-counting magic and all about gross margins, net margin, return on equity and much more.
- If You're Clueless About Selling And Want To Know More
Learn how to target prospects and qualify leads, make the right first impression, ask the right questions and close the sale and keep the customer for life.
- Illinois Agribusiness Guide 2002-2003
For buyers and other end-users of agribusiness products. Lists Illinois agribusiness companies by product category with detailed company information and market area.
- Illinois and Federal Employment Law Manual
Overview of employment issues from hiring & terminating through discrimination and electronic communications. Determine if you are complying with the maze of federal and state employment laws and regulations.
- Illinois Child Care: Developing Center-Based Programs
Outlines the steps necessary for investigating and starting a center-based child care program. Includes a variety of agency and organizational contacts who can provide technical and other assistance.
- Illinois Child Care: Developing Community Programs
Outlines the steps necessary for developing community child care programs. Includes a variety of agency and organizational contacts who can provide technical and other assistance throughout the process.
- Illinois Child Care: Guide for Family Home Providers
Outlines the steps necessary for family providers to start a home child care program. Includes a variety of agency and organizational contacts who can provide technical and other assistance to home-based child care programs.
- Illinois Child Care: Options for Employers
Outlines available options for assisting employees with child care. Provides agency and organizational contacts who can provide technical assistance for investigating, establishing and sustaining an employer-sponsored child care program.
- Illinois Employment and Training Center at Your Service
Interactively discover the resources available at your area Illinois Employment & Training Center Resource Room. Then visit your nearest IETC for assistance with career services, HR solutions and employment/training opportunities.
- Illinois Food Guide 2002-2003
For buyers and other end-users of food products. Lists Illinois food companies by product category with detailed company information and market area.
- Import/Export Services
Teaches you all you ever wanted to know about starting your own import/export management business. Includes market analysis, organization, accounting, and financial information.]
- Inc. The Magazine for Growing Companies
(www.inc.com) Published monthly. Provides entrepreneurial advice, case studies and big-picture overviews on the state of U.S. small business.
- Independent Consulting: A comprehensive Guide to Building Your Own Consulting Business
One-stop resource for starting, running, and growing your consulting business. Stay ahead of the competition, analyze the marketplace, create a unique selling proposition, and market your business like a professional.
- Inside Washington & Tokyo
Ready reference manual on government sources of assistance from both the United States and Japan.
- Insuring The Bottom Line: How to Protect Your Business from Liabilities, Catastrophes and Other Business Risks
How to protect your company from liabilities, catastrophes and other business risks.
- International Marketing Resource Guide 2004
Succeed in taking your business to world markets through understanding international direct mail marketing. The guide includes discussion of exporting, e-commerce, marketing, and shipping issues.
- Introduction to Federal Taxes for Small Business/Self-Employed (Publication 3693)
Educational CD-ROM designed to introduce new small business owners and self-employed entrepreneurs to IRS tax law in an easy-to-understand format.
- Introduction to Franchising
Introduces young people to the larger world of franchising beyond McDonald's. Explains the employment and ownership opportunities of going into business for yourself but not by yourself.
- Introduction To Licensing
The business of licensing: patents and trade secrets; licensing agreements; software protections and agreements.
- Introduction to Marketing
Video overview of marketing strategy which describes the components of the marketing mix and the role each plays in the implementation of a marketing plan. Discusses target markets, consumer vs. industrial markets, time/place/possession utility.
- Job Description Handbook - 2nd edition
Write effective job descriptions and avoid legal pitfalls. Explains how to describe and document a job's duties, requirements, and qualifications to fit your company's needs with room to grow. Includes CD-ROM.
- Keeping The Books
Basic, easy to understand guide that shares today's most effective techniques to prepare and analyze financial statements, set up a functional bookkeeping system, and plan for taxes.
- Language of Money: Accounting Cycle
Information contained in this series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Language of Money: Balance Sheet
Information contained in this series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Language of Money: Business Plan
Information contained in this audio series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Language of Money: Cash Flow
Information contained in this series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Language of Money: Financial Ratios
Information contained in this audio series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Language of Money: Income Statement
Information contained in this series will take the mystery out of financial concepts and reports and accelerate your learning curve. Each tape is an independent study unit and can be viewed in any order.
- Launching New Ventures: An Entrepreneurial Approach
Grounded on the business, marketing, and operational planning process, this comprehensive entrepreneurial text includes real-world case studies and new venture checklists to help organize your start-up.
- Launching Your Home-Based Business
Determine if self-employment is the way to go, write a business plan and select the right in-home office space and furnishings.
- Leases & Rental Agreements - 7th edition
Create a customized lease or rental agreement in your state, conduct credit checks, inspect property when tenants move out. Includes bonus legal guide on discrimination laws.
- Legal Forms for Starting and Running a Small Business - 2nd edition
Contains all forms and instructions to start a business, borrow money, hire employees, create contracts, buy/lease space. See companion book Legal Guide for Starting and Running a Small Business. (Monmouth location)
- Legal Forms for Starting and Running a Small Business - 5th edition
Contains all forms and instructions to start a business, borrow money, hire employees, create contracts, buy/lease space. See companion book Legal Guide for Starting and Running a Small Business.
- Legal Guide For Starting & Running A Small Business - 10th edition
Provides entrepreneur information on structures of business ownership, hiring & firing, licenses & permits, taxes, borrowing money, commercial leases. See companion book Legal Forms for Starting and Running a Small Business.
- Legal Guide For Starting & Running A Small Business - 6th edition
Provides entrepreneur information on structures of business ownership, hiring & firing, licenses & permits, taxes, borrowing money, commercial leases. See companion book Legal Forms for Starting and Running a Small Business. (Monmouth location)
- License Your Invention: Sell Your Idea and Protect Your Rights with a Solid Contract
Provides both the practical marketing advice and the legal licensing language you need to turn your invention into a moneymaker.
- LLC or Corporation? How to Choose the Right Form for Your Business - Second Edition
Helps you choose whether a LLC or Corporation is right for your business.
- Low Risk High Reward: Starting and Growing Your Business with Minimal Risk
Learn effective tactics to anticipate, minimize and offset risk while starting or running your own business. Covers obstacles the entrepreneur might encounter and provides instructive insight into the reality of being self-employed on a day-to-day basis.
- Lubricants from Vegetable Oil
This report provides an overview of industrial and automotive applications for vegetable oil-based lubricants, an environmentally friendly alternative to common petroleum oil lubricants. Identifies companies that sell these products.
- Mail Order Legal Guide
Use this guide to become aware of the many laws and issues that may affect your business so that you can more effectively decide what actions you must take on behalf of your business.
- Major Account Sales Strategy
Learn how to get to the decision maker, deal with the competition, understand buyer psychology and service the client. Tailored selling strategies address the entire major account sales cycle. Also author of SPIN Selling.
- Making the Licensing Decision
Explains the licensing process as an alternative to technology development and commercialization. Addresses the major issues facing independent inventors and small firms as they search for and negotiate with partners.
- Management Malpractice: How to Cure UnHealthy Management Practices That Disable Your Organization
Provides practical prescriptions for preventing and curing management abuses and shows how leaders and employees can work together to set new courses for their organizations.
- Managing Worker Safety and Health
Prepared by the Illinois Dept. of Commerce & Community Affairs' Industrial Services Division and its Illinois Onsite Safety & Health Consultation Program to explain OSHA's safety and health program management guidelines.
- Market Analysis
Who are the customers for your products and services? Where are they? Presents critical factors to consider in a business plan. One of the 3-video Business Buffet marketing series (+ Sales Success and Market Strategy & Promotion).
- Market Planning Guide
Creates a plan to successfully market your product or service business. Easy-to-answer worksheet questions result in a marketing strategy that gets results.
- Market Strategy & Promotion
Guides the small business through promotion to influence customers. Explains how to create effective appeals so the people you're trying to reach try to reach you. One of the 3-video Business Buffet marketing series (+Sales Success and Market Analysis).
- Marketing for Dummies
Packed with expert tips, from identifying customers to using online resources to size up competitors, this book leads you to success through the four P's of marketing-product, price, posititon, and placement.
- Marketing For The Home-Based Business
Addresses fundamental marketing strategies and techniques to use in successfully marketing your home-based business.
- Marketing Magic
Action-oriented strategies that will help you find customers, promote your products or services, create exciting marketing plans, and increase your sales.
- Marketing Where Your Competition Is Not!
This video will provides the tools and methodology of competition-based marketing.
- Marketing Without Advertising - Fourth Edition
Teaches small business owners practical strategies to improve the appearance of the business, encourage customer recommendations, improve customer service, and list products and services widely and inexpensively.
- Marketing Your Invention
Learn all you need to know about protecting your idea, finding the money, licensing, pitfalls to inventing, and marketing your product.
- Marketing Your Small Business
Learn how to attract and retain customers, enhance your business image, and save time and money.
- Marketing: Winning Customers with a Workable Plan
Take advantage of this easy-to-follow course and develop a marketing plan designed to meet your goals. Two of the country's leading small business marketing experts lead you through a step-by-step approach to writing the best possible marketing plan.
- Mastering Business Loan Proposals
A guide to understanding banking expectations & underwriting standards, types of loans, and business plans & documentation.
- Mastering Excel 97 - Fourth Edition
Master the new, breakthrough version of Excel, create complex charts, add hyperlinks to Excel spreadsheets and use the Web as a business tool.
- Maximize Cash Flow
How to plan, manage, and control the cash your business needs. Even the most potentially profitable businesses can fail due to lack of cash flow; it is the keystone to every profitable business.
- Mistakes I Made My First Five Years in Business (and How You Can Avoid Them)
Describes the mistakes one business owner made during the early years of her business.
- Money Management Using Quicken
Lessons in this book take you through a step-by-step sequence of building your money management system.
- More Time: More Money: Getting it all done
Learn how you can manage your business to be more efficient, productive, and profitable.
- Motivating & Rewarding Employees
Learn to measure motivation accurately, determine where the problems are, overcome common challenges, master key points of positive feedback and master key points of negative feedback.
- Negotiate the Best Lease for Your Small Business - Second edition
Evaluate commercial space, determine the real cost of resting, deal with landlords, brokers & lawyers, and avoid common pitfalls.
- Neogitate the Best Lease for Your Small Business - Second Edition
Evaluate commercial space, determine the real cost of resting, deal with landlords, brokers & lawyers, and avoid common pitfalls.
- No Thanks, I'm Just Looking! Professional Retail Sales Techniques For Turning Shoppers Into Buyers
Develop people skills and selling skills that will not only boost your income, but will also dramatically increase your job satisfaction.
- Nolo's Quick LLC: All You Need to Know About Limited Liability Companies - 5th Edition
Corporations and LLC expert attorney Mancuso explains in plain English the advantages and drawbacks of forming a LLC and how the LLC compares with other forms of business ownership (corporation, partnership or sole proprietorship).
- Nonprofit Meetings, Minutes & Records: How to Run Your Nonprofit Corporation So You Don't Run Into Trouble
Stay on the right side of the IRS and take care of your nonprofit's basic corporate responsibilities. Provides everything you need to create a paper trail and avoid trouble with the IRS.
- Nuts-and-Bolts Guide to Developing and Operating Your Nonprofit Board of Directors
Comprehensive, step-by-step guide to starting, building and even fixing a nonprofit Board. Includes sample board policies and list of resources.
- Off-The-Wall Marketing Ideas
No-cost and low-cost marketing ideas that have been pulled from small business owners from all walks of life.
- Office XP for Dummies
Covers Word, Excel, PowerPoint, Outlook, Access, and Frontpage.
- On Your Own: A Women's Guide To Building A Business
Provides information on managing your time, preparing an effective business plan, balancing business and family life, dealing with discrimination, and working with your banker.
- On-Premise Signs as Storefront Marketing Devices and Systems
Discusses legal, economic, and marketing issues regarding efffective use of interior and outdoor on-premise signs.
- Open for Business
Comprehensive risk management and disaster planning toolkit for small-to-mid-sized businesses to help business owners assess & minimize the potential for loss should disaster strike and to recover & reopen quickly should they be forced to close.
- Opportunity In Mexico
In-depth look at trade opportunities in Mexico.
- OSHA Handbook for Small Businesses (OSHA Pub. #2209)
Assists small business employers in meeting the legal requirements imposed by, and under the authority of, the Occupational Safety and Health Act of 1970 and achieve an in-compliance status voluntarily prior to an OSHA inspection.
- OSHA In The Real World
Tackles topics such as why OSHA exits, how OSHA regulates, job analysis, hazard abatement, record keeping, and how to survive an inspection.
- Owning And Managing A Bar Or Tavern
Provides essential information on planning, making the initial investment, financial management, marketing, and other legal and financial issues.
- Owning and Managing A Bed & Breakfast
Provides information on selecting the best location, zoning, permits, and licenses, the reality of living with guests in your home, behind the scenes at a B&B, and deciding whether to hire staff.
- Owning and Managing A Mail Order Business
Gain easy access to insiders' secrets for creating the right opportunity for you, expert, step-by-step advice to create a successful start-up and cutting-edge strategies for building your business fast with the latest technologies.
- Owning and Managing a Restaurant
Industry insights as well as the practical nuts-and-bolts information you need to get started.
- Patent Copyright & Trademark - An Intellectual Desk Reference - 9th Edition
Learn how the law determines who owns the rights to a specific type of intellectual property and get plain-English definitions of the terminology you'll need to know.
- Patent Copyright & Trademark - An Intellectual Property Desk Reference - 9th Edition
Learn how the law determines who owns the rights to a specific type of intellectual property and get plain-English definitions of the terminology you'll need to know.
- Patent It Yourself - 8th Edition
Evaluate whether your idea will be a commercial success, document the invention process, prepare and process a full patent application, and get your invention to market.
- PayPal for Dummies
Use PayPal to make purchases, set up a business, and enhance your Web site. PayPal can act as your banker, charge card, cashier, shipping clerk and more.
- Personal Financial Statements
Explains the compilation of personal, rather than business, financial statements for inclusion in business plans, loan proposals and other significant activities requiring personal financial commitment.
- Personnel Planning Guide: Successful Management For Your Most Important Asset
This guide provides a humane yet business-like approach to managing people, including sections on motivation, handling problem employees, recruiting and training, and legal obligations.
- Plain Talk about the NAFTA Certificate of Origin: A Guide for Illinois Exporters
Addresses the most common need of companies exporting to Mexico and Canada: how to qualify their exports for preferential NAFTA tariff rates and how to make their products more competitive.
- Point, Click, & WOW!!: A Quick Guide to Brilliant Laptop Presentations
How to balance on-screen activity with human interaction to create a powerful, memorable message, create and utilize visuals for maximum effect, and organize the presentation to manage software and hardware issues.
- Pricing Strategies for Small Business
Determine the right price for your product or service to maximize sales and profits and improve the bottom line of your small business. Offers step-by-step options and strategies for YOUR type of business.
- Procurement Opportunities Guide
An entrepreneur's guide to selling to governments and corporations.
- Profit From Your Idea: How to Make Smart Licensing Deals - 6th Edition
Create a bulletproof deal; draft an agreement that protects your interests. Forms and agreements included on CD-ROM.
- Profiting from Financial Statements: A Business Analysis System--fisCAL Key Disk & Manual
Describes in detail the fisCAL business analysis software system that employs well established and highly regarded techniques of business financial analysis into an organized system that is easy to use and understand.
- Promotion: Solving The Puzzle
Master the components that make a successful promotional campaign--advertising, public relations, direct mail and trade shows. This video shows you how to put the pieces together. Learn how to choose the best advertising medium for your needs, and more.
- Quality Customer Service
Hits all the buttons that generate repeat business by teaching employees how to present a positive attitude, how to read customer needs, and how to fulfill those needs.
- QuickBooks Financial Software The Official Guide 2005
Official guide to maximize QuickBooks' financial management system. Learn to use all new and updated features in the 2005 software release to run your business, even if you have no accounting experience.
- Raving Fans - A Revolutionary Approach to Customer Service
An easily understood message that every organization needs to hear. Many times customers are only satisfied because their expectations are so low and because no one else is doing better. If you really want a booming business, you must create Raving Fans.
- Reading Financial Reports for Dummies
Make sense of important financial documents, locate the key areas to focus on when reviewing reports, learn to determine a company's true financial health.
- Real World Entrepreneur Field Guide: Growing Your own Business
All-inclusive guide to starting, managing and running a small business. It is written for the Internet age and covers legal, human resource & marketing topics as well.
- Real World Entrepreneur Field Guide: Growing Your own Business
This video is an all-inclusive guide to starting, managing and running a small business. It is written for the Internet age and covers legal, human resource & marketing topics as well. Book of same title also available.
- Remember Me: Customer Service Training
DVD format of a 10-minute customer service training video that instills the timeless message: treat the customer as an individual and you will be rewarded with loyal patronage for years.
- Restaurant Industry Operations Report 2004
Comprehensive industry report; includes financial and operating data provided by members of the National Restaurant Association and members of various state restaurant associations.
- Restaurant Industry Operations Report 2007-2008
Comprehensive industry report; includes financial and operating data provided by members of the National Restaurant Association and members of various state restaurant associations.
- Restaurant Management: A Comprehensive Guide to Successfully Owning and Running a Restaurant
Step-by-step guide through every aspect of opening and managing a restaurant -- covers practical issues faced daily and offers tips from an experienced restaurateur on market & financial analysis, location, menu, staffing, permits & licenses, promotion.
- Restaurant Planning Guide: Starting and Managing a Successful Restaurant
Learn how to control costs, establish menu prices, manage staff, find the best location and kitchen design, create purchasing systems, and develop your restaurant's niche.
- Restaurant Server's Guide To Quality Customer Service
Practical guide that is ideal for new food-servers who are anxious to learn the basics of customer service and suggestive selling techniques.
- Restaurant Start-up Guide
This guide will help to determine what type of restaurant to start, your target market, the best location, how to develop your menu and what focus to bring to your restaurant.
- Restaurant Start-Up Profile
Provides resources to facilitate the start-up process for a restaurant and to help existing restaurant owners make decisions about expansion.
- Restaurant Success Vo. 1
Learn legal hiring methods and tactics to train & motivate employees, find out what keeps customers coming back, hear about advertising & promotion programs used by the country's best restaurants.
- Restaurant Success Vo. 2
Effective strategies on proper personnel selection, communication, instilling a team attitude, performance review process, sexual harassment, when and how to fire.
- Rightful Termination: Avoiding Litigation
Designed to help correct the myths and misconceptions, and to explain the legal ramifications of employee termination.
- Risk Management for Small Business
The manual is intended to help guide small and emerging businesses through the process of identifying and analyzing their risks on an enterprise-wide basis.
- Roadmap to the Internet
Learn how to use the Internet for productive research, effective marketing, and world-wide sales.
- Safety & Health Consultation Program
Provides information about the program which provides free, confidential services to help firms meet federal safety and health regulations.
- Sales Success
Based on relationship selling, Sales Success presents the sales process in eight simple steps, with examples of how to apply each step. One of the 3-video Business Buffet marketing series (+ Market Analysis and Market Strategy & Promotion).
- Sales Training Basics
Primer for those new to selling, this book features a series of lively involvement exercises that teach selling skills.
- SBA Loan Book
How to get a loan even with no experience, weak collateral and poor credit, how to fill out a loan application, and how to increase your odds of getting a loan.
- Schedule C From A to Z: The Sole Proprietor's Guide to Tax Savings - 3rd Edition
Offers simple, smart help from tax and micro-business expert to help the self-employed file IRS Schedule C and maximize deductions
- Second Wind: Turnaround Strategies for Business Revival
Learn how to stay alive and thrive in a less-than-booming economy. Troubleshoot by recognizing early warning signs, weaknesses, respond to threatening economic conditions, and apply a wide range of solutions.
- Sell Your Business: The Step-by-Step Legal Guide
Explains how to find the right buyer, understand the taxes, protect your legal interests, make a sales agreement, create the documents needed, and close the deal.
- Sell Your Specialty Food
Market, distribute and profit from your kitchen creation. Covers packaging, labeling, pricing, storage, shipping, advertising, promotion and sales.
- Selling Online: How to Become a Successful E-Commerce Merchant
Whether a start-up or established business, an online venture will profit from the wealth of tips and guidance provided. Emphasizes the importance of a well-thought-out business plan.
- Selling Your Business: How to Attract Buyers and Achieve the Maximum Value for Your Business
Whether you're selling your business because of retirement, lack of capital, or a great offer from a potential buyer, it is a complex, emotional process. Use this guide to avoid pitfalls, negotiate the deal, and get the best price for your business.
- Selling Your Invention
Right on the Money PBS TV segment which provides practical advice on launching an invention -- protecting and testing the idea, learning to think like an entrepreneur, and overcoming the obstacles to commercialization.
- Service Business Planning Guide
Guide to help you start or expand a service business. Features 4 business plans from top companies, a resource directory, do-it-yourself worksheets, and appendices with sample documents.
- Service, Service, Service: A Secret Weapon for Your Growing Business
Shows small businesses how to develop winning service programs that keep the customers coming back and leave the competition in the dust.
- Signs: The Speech of the Street
DVD video that illustrates how and why outdoor signage is critical to business profitability (length 24 minutes).
- Small Business 2000 - Episode #403 Community Insurance
One segment in the Small Business 2000 PBS television series
- Small Business 2000 - Episode #604 Mickey Finn's
One segment in the Small Business 2000 PBS television series.
- Small Business Accounting
Explains all of the fundamentals of small business bookkeeping and accounting in plain straight-forward language and provides a comprehensive set of clear and understandable forms for setting up and managing the accounts for any small business.
- Small Business Financial Resource Guide - Seventh Edition
A guide to the financial information resources (public and private) and types of financing your business will need. Includes special e-commerce guide.
- Small Business Guide to Risk Management
Teaches you how to manage the risks you face, identify various types of risks and reduce their impact on every aspect of your business.
- Small Business Legal Guide
How to understand legal issues and protect your small business, complete with forms, checklists and agreements plus a Windows-compatible disk to access selected forms.
- Small Business Marketing
Packed with tips for low-cost, high-impact campaigns that will help you market to your customers successfully; includes ads, direct mail, public relations, and the Internet.
- Small Business Resource Guide 2002: What You Need to Know about Taxes and Other Topics (Publication 3207)
Collaboration of the IRA, SSA, SBA and Department of Labor which addresses all small business tax issues and regulations: incorporation, tax filing and reporting responsibilities when starting, expanding, closing or selling a business.
- Small Business Start-Up
Comprehensive guide to starting and managing a small business.
- Small Business Survival Book: 12 Surefire Ways for Your Business to Survive and Thrive
Learn to delegate effectively, monitor cash flow, practice growth marketing, extend credit and manage collections, maintain good credit and restructure debt, meet tax obligations, use legal protections, and plan for catastrophe and disaster recovery.
- Small Business Survival Kit
Designed to teach you how to recognize warning signs before they occur, so that you can prepare for them wisely, not in the throes of panic.
- Small Business Today
Business basics from the Small Business 2000 (formerly Small Business Today) PBS television series.
- Small Business Turnaround
Comprehensive operating manual that helps any small business identify and resolve the different issures needing to be addressed.
- Small Business Valuation Book
Offers easy-to-use techniques for determining a fair price, resolving disputes, and minimizing taxes.
- Small Store Survival
Practical recommendations that will help small store retailers have the tools they need to adopt and retain their position in the market place.
- Smart Assets: Turning You and Your Business Into a Wealth Machine
Financial strategies for assisting business owners and professional advisors with buiding and protecting assets and personal wealth.
- So You Want to be in Business?
An ideal precursor to business planning activities that presents a birds-eye view of the life of an entrepreneur. It encompasses the four hurdles of any business: marketing, finance, operations and people.
- So You Want to Own the Store: Secrets to Running a Successful Retail Operation
Choose the right location, understand a lease, staff the store , create a policy manual, deal with everyday essential operations and customer relations -- this guide covers the gamut of issues faced in running a successful retail operation.
- SPIN Sellilng
SPIN (Situation - Problem - Implication - Need - Payoff) is the best-validated sales method used by top sales forces across the world. Based on exhaustive selling skills research (35,000 sales calls). Also author of Major Account Sales Strategy.
- Start Up Guide
Packed with practical aides to make the start up process come alive, this book walks readers through the first 12 months of planning.
- Starting a Restaurant
Right on the Money PBS TV segment that discusses the key ingredients to overcoming the high rate of restaurant failures -- concept, financing, staffing, promotion, management time commitment.
- Starting an eBay Business for Dummies
Transform a hobby into a business, get buying/selling tips and business advice on inventory, payments, bookkeeping, legal issues and shipping options.
- Starting and Building a Nonprofit: A Practical Guide - Second edition
Practical advice and step-by-step instructions to create a budget and strategic plan, find and manage directors and volunteers, raise funds to accomplish your mission. Includes all forms on CD.
- Starting and Building a Nonprofit: A Practical Guide - Third edition
Practical advice and step-by-step instructions to create a budget and strategic plan, find and manage directors and volunteers, raise funds to accomplish your mission. Includes all forms on CD.
- State and Metropolitan Area Data Book: 2006
Local area supplement to the Statistical Abstract of the United States (also available at SBDC library) that summarizes statistics on the social and economic structure of the states, metropolitan areas, and micropolitan areas in the U.S.
- Statistical Abstract of the United States 2002
Standard summary of statistics on the social, political, and economic organization of the United States.
- Statistical Abstract of the United States 2003
Standard summary of statistics on the social, political, and economic organization of the United States.
- Statistical Abstract of the United States 2004-2005
Standard summary of statistics on the social, political, and economic organization of the United States.
- Statistical Abstract of the United States 2006
Standard summary of statistics on the social, political, and economic organization of the United States.
- Statistical Abstract of the United States 2007
Standard summary of statistics on the social, political, and economic organization of the United States.
- Statistical Abstract of the United States 2008
Standard summary of statistics on the social, political, and economic organization of the United States.
- Step-By-Step Market Analysis: A workbook for Downtown Business Development
Need solid market data to recruit businesses and build your downtown's economy, but don't have the money for a consultant? You and your organization can do much of the work by following the steps in this easy-to-use workbook.
- Steps To Small Business Start-Up
Addresses all areas of start up including feasibility, logistical and legal concerns, financing and financial statements, marketing, and business planning.
- Strategic Planning for New & Emerging Businesses---A Consulting Approach
Facilitate key strategy meetings effectively, foster an environment of innovation, create a customer-focused mission statement, develop a strategy to beat the competition and set goals to implement your plan for growth.
- Strategic Planning for New & Emerging Businesses--A Consulting Approach
Facilitate key strategy meetings effectively, foster an environment of innovation, create a customer-focused mission statement, develop a strategy to beat the competition and set goals to implement your plan for growth.
- Streetfighter Marketing
Provides a guide to cost-efficient advertising and promotion that also builds your long term identity in the community.
- Streetwise Business Tips
Addresses the difficult, but critical, issues that business managers make every day. Filled with excellent ideas to apply to every area of your business.
- Successful Business Research: Straight to the Numbers You Need
Stay ahead of trends, locate inside information on companies, find the best customers and prospects, and apply smart research tips and tricks to quickly find the business facts you need.
- Successful Retailing
Step-by-step guide to avoiding pitfalls and finding profit as an independent retailer.
- Supervisor's Guide to Employment Practices
Published bi-weekly (plus quarterly special reports) for owners, managers and supervisors who understand the importance of being informed about the ever-changing dynamics of employment law and employment practices litigation.
- Talent Force: A New Manifesto for the Human Side of Business
The only thing that really differentiates your business from the competition is your people. Learn about cutting-edge strategies and technologies available to find and keep a high-impact talent force to help you win.
- Target Marketing For The Small Business
How to make the most out of demo- and psycho- graphics, check out the competition, legally protect creative ideas, develop promotional materials, ensure customer satisfaction, and build long-term customer loyalty.
- Tax Savvy For Small Business - Tenth edition
Tax saving strategies to help business owners, including how to claim all legitimate deductions, maximize fringe benefits, keep accurate records, document expenses, and survive an audit. (Monmouth location)
- Tax Savvy For Small Business - Twelvth edition
Tax saving strategies to help business owners, including how to claim all legitimate deductions, maximize fringe benefits, keep accurate records, document expenses, and survive an audit.
- Team Building
Simple step-by-step outline for planning, organizing, motivating, goal setting, building trust, resolving conflicts, and emphasizing the positive.
- Technology Transfer - The Basics of Licensing
How to exploit the commercial potential of proprietary technology (a product, machine or process for which there is a patent, trademark, copyright or trade secret) through licensing (the sale or lease of proprietary technology from licensor to licensee.
- Telephone Courtesy & Customer Service
Positive, motivating guide that teaches the importance of effective telephone techniques and how to correctly identify customer wants and needs.
- The Accounting Game
Presents accounting principles and financial information in a simple format using a child's lemonade stand to teach the basics of managing finances. Makes a complex subject understandable for business owners, managers, or aspiring entrepreneurs.
- The American Bar Association Legal Guide for Small Business
A complete and easy guide to understanding the small-business owner's legal responsibilities and options. Topics include: getting started, types of ownership, franchising, employees, running the business, taxes, possible endings, and getting help.
- The Boss's Survival Guide
Gives hands-on, real-world advice on how to hire, motivate and keep today's higher educated, less loyal employee. Analyzes more than 60 of the most serious problems that supervisors struggle with on a daily basis.
- The Business of Consulting: The Basics and Beyond
This how-to book give you the actual tools and techniques you need in order to pursue a successful and profitable career in the world of consulting.
- The Business of Customers
Learn how you can maximize your existing customer relationships and cultivate new ones.
- The Business of Customers
Learn how you can maximize your existing customer relationships and cultivate new ones.
- The Essential Guide to Federal Employment Laws - First edition
Plain-English guide to important employment laws and regulations: Americans with Disabilities, Age Discrimination, Fair Labor Standards, Family & Medical Leave, Title VII
- The Franchise Fraud
Presents all the facts and legal savvy you need to protect yourself from misconceptions about franchise successes.
- The Global Entrepreneur - Taking Your Business International
Uncovers the secrets to reducing risk and expanding global opportunities with an entrepreneurial edge. Provides technical fundamentals, personal experiences, tips on after-sale service and gaining market share.
- The Golden Mailbox--How To Get Rich Direct Marketing Your Product
Get the valuable information you need to help you direct mail market your products or services more effectively.
- The Hybrid Company
Reach all your customers through multiple channels, anytime, anywhere. Find out how to transform your company into a dynamic, hybrid company and experience greater growth and profits.
- The Law (in Plain English) for Small Business
This book is your one-step guide for making the right decision about incorporating, advertising, taxes, licenses, trademarks, and insurance.
- The Signage Sourcebook
Resource handbook produced in cooperation with the U.S. Small Business Administration and the Signage Foundation for Communication Excellence, Inc. on the science of signage, valuation and evaluation of signage, and legal and public policy considerations.
- The Successful Business Plan Secrets & Strategies
Step-by-step guide to researching and writing a bankable business plan with sample business plan, worksheets for each critical section of the plan, and insider secrets from successful business owners and CEOs.
- Tilling the Soil of Opportunity - NxLeveL Guide for Agricultural Entrepreneurs
This course for agricultural entrepreneurs is aimed at starting an agricultural based venture that is not tied to large scale, commodity-style production. Addresses innovative ideas and enhanced marketing opportunities.
- Tips & Tactics for Conducting E-Commerce
Written especially for owners and managers of small and midsize businesses who want to understand not only posting products and taking orders but also the special infrastructure requirements of selling online.
- Tips & Tactics for Marketing on the Internet
Guide to cost-benefit analysis, setting up a site, online promotion, tracking site visitors. Includes case studies of smaller companies that are successfully marketing via the Internet.
- Tips & Tactics for Serving Customers on the Internet
Treat every customer like your only customer by creating a sound online service policy and system. Find out how to keep connected to customers by using email for billing queries, taking online orders 24/7 and collecting industry feedback from newsgroups.
- Tips and Tactics for Using the Internet to Run Your Business
Is your business ready for e-commerce? Learn how to integrate the web into your marketing strategy, get tips on web site design, secure credit card transactions, use e-mail marketing, establish a customer database and more.
- To Their Credit: Women-Owned Businesses
How to overcome gender stereotypes and obtain the financing to start and grow your woman-owned business. Discusses differences between EEOC violations and non-discriminatory obstacles to credit.
- Trade Secrets - The Export Answer Book for Small- and Medium-Sized Exporters
Definitive primer that provides detailed, authoritative answers to export questions. Includes listing of over 300 publications that will help firms export.
- Trademark Basics for Naming Your Small Business
This eGuide explains an overview of trademark law, trademark issues online, name searches, choosing and registering a domain name, trademark registration, and winning names.
- Trademark: Legal Care for Your Business & Product Name - 7th edition
Allows small business owners to choose, use and protect the names and symbols that identify their services and products.
- Trademark: Legal Care for Your Business & Product Name - 8th edition
Allows small business owners to choose, use and protect the names and symbols that identify their services and products.
- Turnaround Survival Guide
How to develop a good crisis management team, hold off creditors, negotiate new stretch out payment plans, generate cash, raise long-term capital, and manage a crisis.
- Turnaround Survival Guide: Strategies For The Company In Crisis
Fresh ways to help you save your business by generating cash flow and reorganizing the management hierarchy.
- Ultimate Guide to Buying or Selling a Business
Understand the processes, save time and money, and gain the negotiating advantage as buyer or seller. Discusses franchise and family business succession planning. Includes forms, sample contracts & worksheets that clarify business transfer concepts.
- Understanding B to B
Leads business managers and consultants through all aspects of electronic B2B assessment, implementation and expansion. Demonstrates how to adapt business practices to save money, increase productivity and expand operations.
- Understanding Financial Statements
Takes you step-by-step through all the fundamentals from balance sheets to profit and loss statements--and translates them into meaningful, usable information.
- Understanding Your Financial Statements
Easy read - eleven principles for learning how to use your financial statements to manage your small business.
- United States Mail Order Industry
Contains market analysis, mail order statistics, demographic trends and other major factors affecting mail order businesses.
- Upstart Guide to Buying, Valuing, and Selling Your Business
The author, an experienced business broker, covers all topics related to the three critical issues (buying, valuing, selling) that business owners face in attempting to ensure that every business venture is a lucrative one.
- Virtual Small Business Workshop (Publication 3700)
Incorporates interactive elements to educate business owners on issues related to their small businesses and provide them with a better understanding of their tax obligations.
- Walk Awhile in My Shoes
Two-part book based on the inner thoughts of hundreds of managers and employees -- gut-level, real-world messages from managers to employees and from employees to managers.
- Web Site Promotion
Creating a web site does not assure customer traffic and sales. Audio series reveals secrets to successful web site promotion and common mistakes to avoid. Explains how to get prominent search engine listings and suggests cross promotional activities.
- Web-Based Training: Using Technology to Design Adult Learning Experiences
Plan, develop, and deliver Web-based training programs for adults in the workplace. It provides recommendations, techniques, and models; it does not focus on technical skills, but rather it helps you to understand your role.
- What's Your Signage?
How on-premise signs help small business tap into a hidden profit center.
- Whoops! I'm in Business
A guide for those people who fell into a business, who didn't plan to start or run a business but ended up doing so anyway, perhaps a hobby that is growing into a full-scale enterprise. Covers all the issues that entrepreneurs encounter.
- Why We Buy: The Science of Shopping
A funny and insightful book that defines the American consumer shopping culture -- for people on both sides of the retail counter. Offers advice to retailers and marketers on how to adapt to the constantly changing, increasingly knowledgeable customer.
- Win Government Contracts for Your Small Business - Fourth edition
Easy-to-follow guidelines to help you find federal buyers and build sales, learn to use the Internet to get government contracts and write successful proposals. Includes practical tips, examples, checklists and business documents.
- Working for Yourself: Law & Taxes for Independent Contractors, Freelancers & Consultants
Set competitive fees, avoid tax trouble, keep accurate records, limit personal liability, draft solid client agreements, get paid in full and on time by applying the advice in this book written by an attorney.
- Working Knowledge: What You Need To Know Before Opening A Business
Helps potential small business owners understand what it takes and what to expect out of owning a new business.
- Working with Emotional Intelligence
This practical guide explains why emotional intelligence is crucial to leadership development and career advancement and how the set of emotional intelligence skills can be fostered.
- Working with Independent Contractors - Fifth edition
Avoid the common pitfalls of using independent contractors: classify workers correctly, prevent run-ins with the IRS, protect intellectual property, and create valid contracts
- Writing A Human Resources Manual: A Reference Guide For Managers
Helps you determine which policies, procedures, and practices to include, and then helps you write the manual.
- Writing Business Plans for Recycling Enterprises: Plastics, Glass or Rubber
Describes the elements of formal, carefully written business plans specific to recycling post-consumer plastics, glass or rubber. The guide also provides actual business plans that were used to launch successful enterprises and a resource directory.
- You Need to be a Little Crazy - The Truth About Starting and Growing Your Business
Serial entrepreneur and angel investor Moltz offers the true inside scoop on new business startups, especially the entrepreneurial spirit, human dimension, networking and alliances that come before the bottom line.
- Your Limited Liability Company: An Operating Manual - 5th edition
A limited liability company requires careful recordkeeping, regular meetings and preparation of formal minutes. Provides all the answers, instructions and forms (disk included) needed to maintain the legal validity of a LLC.
- Your Little Legal Companion: Helpful Advice for Life's Big Events
Quick, practical, friendly advice on personal and business situations from the editors of Nolo, America's leading do-it-yourself legal publisher.
- Your New Restaurant
Helps you choose a location, find good help, plan the menu, set the atmosphere, get free publicity, advertise effectively, purchase supplies, manage inventory, keep books and make it happen.
- Your Own Business-Getting Started
Introduces small business entrepreneurs who have taken their dreams of owning their own businesses and made them into realities. Through their experiences you'll learn what it takes to start your own business and make it successful.
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